Understanding Thomson Reuters Legal Tracker
Thomson Reuters Legal Tracker is a cloud-based solution designed to help legal professionals streamline their workflows and optimize their operations. The platform serves as a digital hub, connecting law firms, in-house counsel, and outside vendors in an integrated environment that promotes collaboration and efficiency. At its core, Legal Tracker is a centralized platform that manages outside counsel spend, empowers legal operations teams, and provides compliance analytics. By creating a single source of truth for all legal spend data, Legal Tracker allows organizations to capture, categorize, and analyze legal operations data in real-time . This helps lead to faster realization of new legal services requirements and cost savings. Legal Tracker comes equipped with several powerful features that cater to the needs of legal professionals. Some of its key components include: Legal Tracker’s emphasis on automation, integration, and collaboration makes it an invaluable tool across a variety of use cases, from simple invoice management to complex project approvals. It helps legal professionals save time on administrative tasks, boost collaboration, and make informed decisions based on accurate data.
How to Log in to Thomson Reuters Legal Tracker
To access a Thomson Reuters Legal Tracker, you must first create an account. If you have done that, or if you are an administrator and are responsible for managing accounts in your organization, you simply need to navigate to the login screen below and enter the information for your account in the email and password fields.
Legal Tracker also gives you the option of creating an account through your existing Thomson Reuters Westlaw account, which saves you a step in the sign-up process. Select "Log in" and then the "Sign up with your Westlaw account" button for this option, then enter the required information.
If you do not have an account, to create one, go to the Sign up for Legal Tracker page. This registration is open to new and existing Thomson Reuters Westlaw customers only. Click the "Sign up" button, fill out the form that appears, and click "Register." You will receive confirmation via email once your registration has been approved. This review may take up to two business days.
Legal Tracker offers tips to make logging in easier:
If you have forgotten your password, Legal Tracker offers a way for you to reset it yourself. When at the Thomson Reuters Legal Tracker login page, click the "Forgot your password?" link. A pop-up window will then display, requesting your email address and a security question. Once you complete these fields and click the "OK" button, you will receive a temporary password in your email inbox.
Login assistance is available:
Helpful technical support professionals are available to help get you back to work:
The general help desk hours are Sunday to Thursday from 7am to 7pm, and Friday from 7am to 9am. All times are Eastern Standard Time.
Legal Tracker has its own community of application users and administrators to help transition agreements to Legal Tracker and get assistance during implementation, go-live, and after go-live. Legal Tracker also has a support feature that allows customers to connect live to a support representative for help with the product.
Legal Tracker offers different support options:
Common Legal Tracker Login Problems and Solutions
One of the most common ellusions to solve when it comes to Thomson Reuters Legal Tracker is the password. Many people have trouble recalling the exact password to get into their account, or they may not be able to retrieve it from their email inbox. In the case that you’re having trouble with your password, you can click the "Forgotten Password?" link. This will lead you to a page where you can enter your email address, which needs to be the one associated with your Legal Tracker account. This will allow the system to authenticate your account.
Another scenario that happens fairly often is that you have trouble logging into your account when you’ve recently changed your password. In the case that you’ve done this, you don’t need to worry about trying to remember your old password. Since the system recognizes the change, it reconciles the password. So just try the new password again and you should be able to get in.
If your account suddenly encounters a lockout, the system will provide you with a reason as to why this has occurred. When you attempt to log in, if you see a message that says the account is locked, it will cite the specific reason for the lockout, when the lockout will release, and additional information as to how you can get past it.
Legal Tracker Security Practices
Clients and firms that use the Thomson Reuters Enterpriser.com/Legal Tracker system will want to be aware of best security practices to protect information and ensure compliance with various data protection laws. There is increasing focus on the protection of personal data, both in the United States and abroad.
One of the chief concerns in protecting personal data is to avoid disclosure of that data in the event of a data breach. In the U.S. nearly every state has adopted requirements for notifying individuals whose data may have been involved in a breach of security, such as a hacking or ransomware attack. In most of these cases, notification is required if there has been unauthorized access to "personally identifiable information" (PII). PII includes any information that can be used to identify an individual, such as a social security number (SSN) or bank account number.
The European General Data Protection Regulation ("GDPR") has a similar focus on protecting personal data. The GDPR applies to entities that process the personal data of individuals within the EU, wherever the entity may be located. Personal data is defined broadly as any data that relates to an identified or identifiable individual. In some instances, in the U.S. states have also adopted similar training modules for employees, in order to comply with the GDPR’s training requirement.
The GDPR also requires organizations to implement appropriate security measures to safeguard the data "consistent with the risks presented." GDPR Article 32 provides: "Security of Processing 1. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for rights and freedoms of natural persons, the controller and the processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including among other things: (a) the pseudonymisation and encryption of personal data; (b) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; (c) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; (d) the process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of processing."
Adequate security means implementing measures to keep PII secure from unauthorized access by hackers as well as the careless employee. The GDPR requires organizations to provide training to all employees who have access to personal data, and such training should cover the types of risks they will face from hackers who are targeting the data, as well as risks presented by colleagues. At the same time, even one careless employee can lead to a breach of security.
In addition to employee training, organizations should adopt policies and procedures regarding the handling of personal data.
Advanced Legal Tracker Features Post-Login
Once you have successfully logged into your Thomson Reuters Legal Tracker account, a myriad of advanced features and tools awaits. These resources are designed to enhance your experience and maximize your productivity while managing legal matters. One of the primary benefits is the ability to customize your dashboard. You can tailor widgets to display relevant data at a glance, allowing you to keep up with important deadlines, recent activities, and current matters without having to navigate through numerous pages.
Moreover, Legal Tracker offers detailed reporting capabilities, which provide deeper insights into legal spending and performance metrics. This is particularly beneficial for legal departments looking to optimize their operations and gain a comprehensive understanding of their legal finance landscape. Another useful feature is the ability to manage outside counsel with ease. Users can set preferred providers , upload relevant documents, and communicate directly with team members and outside counsel through the platform.
Thomson Reuters has also integrated artificial intelligence tools that suggest relevant documents and contracts based on your usage patterns. This saves time and allows for a more streamlined workflow. Collaboration features are robust, allowing team members to work together on documents and communicate in real-time within the platform.
Finally, Legal Tracker’s extensive document management system keeps all your documents in one place for easy retrieval and organization. With these tools, users can significantly improve their legal management, spending less time searching for information and more time focusing on higher-level tasks.
Thomson Reuters Support and Resources
For those who may encounter issues while using Thomson Reuters Legal Tracker, customer service is available through phone support, with a return to normal hours of operation after the ongoing COVID-19 pandemic is resolved. Alternatively, you can use online assistance to submit a support request by filling out an online inquiry form. Those using mobile devices should also refer to the Help Center Issues and Status page for ongoing issues that may be affecting their ability to log on or use specific features. Access to the Help Center is another option for support if you need to troubleshoot.
So that you can find additional help if you need it, Thomson Reuters also maintains user guides for Legal Tracker that may be accessed directly from the application. Finally, there is a forum section where you can search for answers to questions that other users may have raised.
Final Thoughts on Legal Tracker
Efficient timekeeping not only provides the ability to track and manage legal spend more accurately, be it in-house legal departments or outside counsel / law firms . Efficiency goes a long way in avoiding late billing, inaccurate billing and incomplete billing that costs you in lost revenue. Now you can leverage Thomson Reuters Legal Tracker as a tool to enable efficiency with rare ease of use.